Petaluma, CA – Intelisys Communications, Inc., the nation’s leading Technology Services Distributor, has hired former Windstream channel manager Robert Fish as Senior Channel Manager, Southeast Region. Based out of Atlanta, Fish will manage Intelisys Sales Partners throughout the Southeast and Mid-Atlantic.

Cincinnati, OH - Powernet is pleased to announce it has earned national certification from the Women’s Business Enterprise National Council (WBENC), as a women-owned business. 

SANDY, UT. — Telarus Inc., master agent and owner of VXSuite and national distributor of voice, data and cloud infrastructure services, today announced that it has entered into a partnership with BigLeaf Networks, the intelligent networking service that optimizes Internet and cloud performance by dynamically choosing the best connection based on real-time usage and diagnostics.

The 2015 Telecom Association Partners Choice Awards were announced earlier today and a look at the results seems to show some common threads for the biggest winners, a few of which are worthy of mention:

Telecom Association ("TA") announces the 123 vendors that TA's 3,800 members selected as their 2015 "Partners Choice" in 83 telecom, internet, data and network managed service categories.  

The most highly coveted category, "Top Overall Master Agency/Technology Services Distributor" was won by Telarus.  "The annual voting was tight in the Master Agency category," stated Dan Baldwin, TA Executive Director, "but Telarus' 2015 acquisition of VXSuite which provides NOC based circuit monitoring for any circuit sold through Telarus gave them the edge with our partner member voters this year." 

To view a full list of all 123 vendors winners ...

I read (yet) another article earlier this week about the imminent death of Plain Old Telephone Service and how VoIP has developed over time to become just as resilient and reliable as the original Public Switched Telephone Network. Perhaps POTS will eventually be relegated to the dust bin of history, but from a practical point of view the fundamental argument against POTS and for VoIP-type services is really more economic than a question of reliability.

SANTA ANA, Calif. – Women in the Channel (WiC), a not-for-profit organization dedicated to accelerating the growth of female channel leaders in technology, announced today its new leadership team for 2016, including a new president and two new board members.

Hilary Gadda, Director - Telepartner Channel at TelePacific Communications, served for the past year as WiC Co-President alongside Nancy Ridge, Executive Vice President of Telecom Brokers.  Ridge will remain in an advisory role as past president as well as Co-Chair of WiC’s Outreach Committee and a member of the Technology Committee.

SAN RAMON, CA, FIVE9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the enterprise market, today announced a significant expansion to its channel partner program along with the appointment of industry veteran Wendell Black as vice president of channel sales.

Part of this expansion includes ... 

We help IT / telecom professionals source voice, data, cable and cloud services for their customers. We strive to simplify and accelerate the quoting process, while increasing our partners' close ratio and maximizing their commissions. Some of the reasons over 1,000 partners have decided to work with CNSG:

You've likely attended a webinar from an Office 365 vendor extolling their own virtues without comparing themselves to their competitors.  Not overly useful, right?

Now attend THE Office 365 Webinar on 9/1/15 at 1pm Eastern delivered by two vendor neutral professionals who both earn a living helping businesses successfully navigate the Office 365 waters in search of the best complementary services and solution providers.  Here are all the details..... 

Event Information

Join Greg Plum, of PlumUC, and Robert Crane, of CIAOPS, to hear a different perspective on how to enhance your business with the sale and support of Office 365.  We will take a technical deep dive and discuss

Today I have the pleasure of welcoming an old friend, William "Van" Hefner back to the business of helping people like me create a career by performing the job of "trusted adviser" for businesses seeking telecom and technology solutions.

I met Van in the mid-1990's when we were both telecom agents - I had just started "One Plus Agent Association" and he was publishing the "Discount Long Distance Digest".

A lot has changed in 20 years. Van is launching his new "Telecom Sales Digest" at a good time because the job of "trusted adviser" has changed dramatically from when we could earn a living helping business customers switch their long distance from AT&T to MCI or Sprint.

What's a Cloud Broker and Do You Want to be One?

"Cloud Broker" is the name of the job title replacing "telecom agent" and yes, you definitely want to become one as business customers no longer have need for telecom agents.

Telecom Agents, like many other past job titles that helped customers sort through simple choices, have been replaced by

William "Van" Hefner, the person who inspired me to publish the association's first website back in 1997 is returning to publishing after an 8 year absence with www.TelecomSalesDigest.com.  

Van was know by everyone in the telecom sales industry in the late 90's because of his Discount Long Distance Digest web site that 1) did a great job of objectively reporting daily news items for the LD carriers, and 2) did an awesome job maintaining a Hall of Shame page to heap special scorn upon "telecom crooks".

Before Telecom Association (originally One Plus Agent Association) began advocating for agents, Van was putting the industry on notice that telecom agents were comparing notes and that "bad behavior" would most certainly be reported.

For his pioneering advocacy of the channel, 

Altaworx, a top AT&T partner, joined TA as a vendor member to help channel partners break into the lucrative business of providing machine-to-machine solutions to business clients. 

To learn what are the Top 10 M2M apps Altaworx is successfully selling to business clients from SMB to enterprise, TA's Dan Baldwin interviewed Altaworx CEO Rickie Richie.

Listen to the whole interview at his link. (the Top 10 list is at 20:57). 

As a professional business technology consultant, my multi-location clients expect me to generate local internet bandwidth solution options that at equal to or better than the ones they could generate by querying their own local branch managers. It never looks good to present my "best solution" proposal only to learn that I did not know about a new low-priced fiber provider that my client learns about from their local manager - but not me.

The "master agencies" and "cloud brokers" that most of us put our client orders through all have web-based "bandwidth finders" that let you know what the prices are of different service providers. Unfortunately all these master agency tools have one fundamental flaw - they only include the solution providers the master agency contracts with. As pirate Will Turner would say, "That's not good enough!"

Is BroadbandNow Good Enough?

This summer I finally answered the question Granite Telecom's Charlie Pagliazzo has been asking me for years, "When are you going to come out to Boston to tour our headquarters? It really showcases how we're different from vendors who say they compete against Granite."

I was in Boston for a family wedding so I snuck off for a couple hours to have Granite managers Lauren Grenier & Russ Bishop give me the same tour they give business owners looking to do business with Granite. Three hours later all I could say was, WOW!

Click the link below to hear Cloud Broker Association's Dan Baldwin speak with Greg Plum of PlumUC about how to build a working demo of Office 365 with voice using O365 plus Umojo.

This working demo will be used as a benchmark against which all other cloud broker "desktop plus voice" mashups will be measured.

Click the links below to view a quick video and listen to an audio of Tom Azelby, Bandwave managing partner speaking to Telecom Association's Dan Baldwin about how their "Global Bandwidth Management" service helps enterprise businesses aggregate discount broadband connections anywhere in the world.

Click the audio below to hear Jim DeBald, Sales VP of CoreDial speak with Telecom Association's Dan Baldwin on just how much convergence business owners and decision makers are expecting from their telecom and IT solution providers and consultants.

CoreDial provides a top recommended white labeled "UCaaS" program for voice and IT solution providers that wish to provide hosted VoIP or SIP phone service to their clients in addition to their current offering on a single invoice.

Have customers spending gobs of money each month on GoToMeeting, WebEx or Adobe Connect? Turn them onto Herb Levitin's solution to save your customer all the money they're loosing by "renting" software every month.

To learn more, listen to the audio or watch the video that follows: