BIRMINGHAM, Ala. - Momentum Telecom, a premier provider of Business Voice, Broadband Management and Unified Communications solutions, has successfully introduced its new comprehensive online training platform, Momentum University. Designed with the goal of providing easily accessible and comprehensive access to informational and training resources, Momentum University will serve as an active and progressive tool for Momentum Telecom to aide its customers.
While Momentum Telecom already boasts robust training practices, Momentum University will enhance the already extensive curriculum, which includes on-site training, webinars and materials library.
"Momentum University is an extension of Momentum Telecom's brand identity and commitment to providing best-in-business customer service," stated Miles Fields, Director of Training at Momentum Telecom. "We wanted to create a virtual library where, in a single location, customers could easily access information for training, troubleshooting and reviewing the technical aspects for each of our products."
This initiative continues to demonstrate Momentum Telecom's commitment to providing exceptional support and services to its customers. Momentum University is the center for the company's educational and training efforts. The site will allow for self-paced training and anytime access to information by featuring an online calendar for upcoming live training sessions and a training library comprised of materials from previous training sessions and resources for self-paced training including videos, user guides, quick reference guides and PowerPoint presentations. These tools are essential for enabling customers who want to receive training at their own pace, on their own schedule.
"This broadened resource tool will be transformational for the way Momentum's customers view and experience training. The abundance of online resources will allow training to both move at the pace of the individual and take place on their own schedule. Our overall goal with Momentum University is to create a customer that is more informed and more engaged than ever before, "stated Jennifer Jacobs, VP of Customer Experience at Momentum Telecom.
To access Momentum University and request a training consultation, visit momentumtelecom.com/mu. If you wish to see a live demonstration of Momentum University, visit Momentum at booth #537 at the Channel Partners Conference and Expo in Las Vegas, Nevada from March 16-18.
Contact: Momentum Telecom, Miles Fields (877) 258-3821