I was recently forwarded a semi-effective business telemarketing voicemail message left for a business customer from a TelePacific sales person which you can listen to by clicking on the icon at the bottom of this blog post.
For those of you unfamiliar with TelePacific, they're a California business phone company (or CLEC - competitive local exchange carrier) that also does a bit of business in Nevada & Texas. TelePacific is mostly known for fairly aggressive pricing and outbound sales. Which brings us to the point of this blog post.
The transcript of the telemarketing voicemail message is as follows:
"My name is Saundra with TelePacific Communications. And I'm just calling about your account with TW Telecom. And just wanted to touch base with you before your account renews to give you a couple more options. We've recently upgraded the infrastructure in your area allowing us to give you faster internet for a lower price. So give me a call at 949-465-2352. Again, this is Saundra from TelePacific Communications and my number is 949-465-2352."
First: THE GOOD
A) She says who she is & why she's calling.
B) She suggests an understanding of the call recipient's account - they have a TW Telecom contract coming up for renewal.
C) She's offering "options" - faster internet at a lower price due to recent "infrastructure upgrades"
Second: THE BAD